OTA Systemsby Multisystems
For small chains · 5–25 properties · regional or boutique brands

One console across 5 properties, 12 properties, 18 properties, 25 properties, every property.

Cross-property reclaim, consolidated commission reporting, per-GM dashboards. No per-claim fees, no per-seat surcharges — property-based pricing that scales with your portfolio.

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  • Portfolio-wide reclaim queue
  • 5–25 properties on Growth
  • Up to 5 team seats included
app.otasystems.ai

Reservations

All bookings across Expedia, Booking.com and Direct — list or calendar.

ListCalendar
Today Wed Apr 22
New
0 · $0
Arriving
22
In-house
41
Occupancy
44.1%
TOTAL BOOKINGS
0
TOTAL REVENUE
$0
AVG LOS
1.6 nt
BookedGuestRoomSourceStatusTotal
  • Apr 22Christopher WestStandard, 2 Queen BedsExpediaRECENT$333.03
  • Apr 22Matthew SilfiesStandard, 1 King BedExpediaRECENT$110.37
  • Apr 21Rachel TianFamily SuiteBooking.comCONFIRMED$622.00
  • Apr 20Liam ArnoldGarden KingDirectCONFIRMED$312.40
  • Apr 20Nora PaulsonOcean DeluxeExpediaNO-SHOW$177.10
Role-based scope

Right data, right person, right time.

Three scopes, built in. Team seats come in Growth at no extra cost. No PagerDuty-style per-user licensing maths.

  • Property GM

    Sees only their property

    • Per-property reclaim queue
    • Own reservations, own rates, own KPIs
    • Cannot see revenue data for other properties in the group

  • Revenue / RM director

    Sees a selected group of properties

    • Portfolio reclaim queue, sortable by $ value
    • Rate-pacing and RevPAR by property
    • Comp-set view per property

  • Corporate / ownership

    Sees every property

    • Consolidated commission spend across the portfolio
    • Monthly P&L rollup by region, brand, or channel
    • Exportable reports for accounting and ownership group
Worked example

An 8-property boutique group, real numbers.

Pulled from an early-access cohort member. Names withheld through HITEC 2026, but the math is audit-to-date.

  • Properties8
  • Growth tier, per property / mo$249
  • Total monthly spend$1,992
  • Annual subscription$23,904
  • Typical annual reclaim surfaced$76,000
  • Net to the group$52,096

Roughly

0.0×

Annual reclaim : subscription ratio for this group. The subscription pays for itself every four months; the rest is pure recovery.

Run the math on your portfolio
Common shapes

Five chain shapes we've seen.

Different brand structures, different OTA mixes — same Reclaim engine. If you don't see your shape here, the math still works.

  • 5-property boutique group · single brand

    One brand identity, similar room counts, regional. Cross-property reclaim queue rolls up to one revenue manager. Common in coastal CA, Vermont, and the Yucatán peninsula.

  • 8-property regional group · multi-brand under management co

    Mixed brands (sometimes franchised), one management company. Per-GM scope is critical so franchise teams only see their own data; corporate sees everything.

  • 12-property serviced-apartment group

    High Booking.com mix (often 50–70%). Reclaim leans more on the 48-hour close window than on the 4th-of-month deadline. Daily batching cadence becomes the rhythm.

  • 15-property seasonal-resort group

    Reclaim queues spike post-season — the queue can carry $20K+ in a single quarter. Worth pre-booking ops time on the 1st and 3rd of October / April / January.

None of those describe your group? Tell us your shape — the audit still applies.

Stop running five extranets. Run one.

Connect the management-company Expedia and Booking.com accounts once; we propagate to every HTID. Onboarding in under a day.

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