OTA Systemsby Multisystems
Product map

Three pillars. One platform.

Money, Operations, Revenue. Designed so Reclaim pays for the platform in week one and the other two come along for the ride. Pick a pillar below to go deep — or skip ahead to the audit.

$127K avg annual reclaimWorks alongside your PMS + channel manager10-minute connect, no PMS swap

  • Money · Reclaim

    Reclaim the commissions you shouldn't have paid.

    Every cancellation, no-show, early departure, and waived fee flagged and queued against the 4th-of-month deadline. We assemble the dispute package; you click submit.

    • 200+ audit rules across Expedia and Booking.com
    • Dispute-prep package with the exact copy to paste
    • Status tracking: OPEN → DISPUTING → RECLAIMED
    See Reclaim in depthRead the Expedia guide →

  • Operations · Console

    Expedia + Booking.com + Direct, in one table.

    Stop flipping between three extranets. One searchable list or calendar, per-channel ADR and occupancy, folio per reservation, CSV export on any filter.

    • Every reservation from Expedia Partner Central and Booking.com
    • Calendar view for arrivals, departures, in-house
    • Occupancy pace and on-the-books revenue at a glance
    See Operations in depthSee how it works →

  • Revenue · Intelligence

    Know what the hotel across the street is charging.

    AI rate suggestions for every date. Live comp-set rates sourced from a third-party rate shopper. 7-day forecasts. Occupancy-weighted recommendations.

    • Daily pull from Expedia Partner Central and Booking.com Extranet
    • Live comp set — bring your own rate shopper, or we'll suggest one
    • Recommendations tuned to your property, not the market average
    See Revenue in depthTry the ROI calculator →
How they connect

Reclaim pays. Operations saves the hours. Revenue raises the rate.

The three pillars are designed to compound. Reclaim surfaces fast ROI that funds the subscription; Operations collapses three extranets into one daily routine; Revenue lifts ADR with AI recommendations tuned to your property and its live comp set.

  1. 01

    Reclaim funds the platform

    The audit pays the subscription in week one. Starter becomes effectively free.

  2. 02

    Operations removes the chore

    Three extranets collapse into one console. ~2 hours a week come back.

  3. 03

    Revenue compounds the gain

    AI rate recs + live comp set lift RevPAR on top of recovered commission.

Who it's for

Same product. Three sensible defaults.

The pillars don't change by audience — the pricing, the onboarding shortcuts, and the scope defaults do. Pick the closest fit.

Under the hood

Where the data actually comes from.

No scraping. No browser automation hacks. Every number in the product traces back to a named source — the extranet API, a monthly invoice, a third-party rate shopper, or your PMS.

  • Expedia Partner Central

    • Reservation and commission data read from Partner Central
    • Monthly invoice reconciliation around the 5th of each month
    • 4th-of-month dispute deadline tracked in-product

  • Booking.com Extranet

    • Reservation and commission data read from the Extranet
    • 48-hour close window flagged in-product
    • Virtual-card reconciliation against disputed claims

  • Your rate shopper (optional)

    • Bring your own — we'll read what's already in it
    • Don't have one? We can suggest the right tier for your property
    • Comp-set rates feed into Revenue recommendations

  • Your PMS (read-only)

    • Works with any PMS your team can log into
    • We read reservation and folio data — never write back
    • No IT ticket, no vendor partnership required

How it works (no integration required): /product/integrations.

First week

From connect to first dollar in under 7 days.

  1. Day 0
    Connect

    OAuth into Expedia Partner Central and Booking.com Extranet. Choose your PMS. 10 minutes.

  2. Day 1
    First audit

    We scrape the last 90 days of bookings and surface the reclaim queue: no-shows, early departures, waived cancellations, virtual-card gaps.

  3. Day 2–3
    File the first batch

    Open each claim in the dispute-prep modal, confirm the amount, deep-link into the extranet, submit. ~30 seconds per claim.

  4. Day 4–7
    First recoveries land

    Expedia Partner Central and Booking.com Extranet confirm disputes. Mark them RECLAIMED. Subscription is already paid for the year on most 40+ room properties.

Common questions

Quick answers.

What's the fastest way to see if this works for us?
Connect Expedia Partner Central and we'll pull the last 90 days of bookings. You'll see an estimated reclaim opportunity and a sample dispute package before paying a dollar.
We already have a channel manager. Does this replace it?
No. OTA Systems reads reservation and commission data; it doesn't distribute inventory. The channel manager stays — we sit alongside it.
Can you file disputes for me?
No vendor can. Neither Expedia nor Booking.com exposes a submit-dispute API. We assemble the package and deep-link you into the right extranet row. You click Submit — 30 seconds per claim.
What happens during onboarding?
Ten minutes on a single property. We pair Expedia / Booking.com via read-only credentials and trigger the first audit scrape. If your property is already in our dataset, onboarding can collapse to 60 seconds.

Full FAQ on the pricing page, or talk to us.

Related reading

Still evaluating? Run the audit — commit to nothing.

Connect Expedia or Booking.com. We pull 90 days and show the reclaim opportunity before you pay.

Start free auditSee pricing

No credit card · Setup in minutes · Cancel anytime.