Cookie policy
The cookies and similar storage otasystems.ai actually uses. Necessary storage keeps the site working. Functional and analytics storage stay off until you opt in.
Last updated: October 22, 2026
1. What this policy covers
This policy covers otasystems.ai. It lists the cookies and browser storage this site actually sets or reads, what each one is for, and how long it lasts. The OTA Systems application at live.otasystems.ai is covered by its own notices.
“Storage” below includes cookies, local storage, and session storage. We use no advertising or cross-site tracking cookies, and we do not sell personal data.
2. Your choice
On your first visit, a banner asks whether we may use optional storage. Reject all and Accept all are equally prominent and both take one click. Until you choose, only necessary storage is used.
Your choice is stored for 180 days, after which we ask again. You can change it at any time with the control in the footer of every page or the button on this page.
If your browser sends the Global Privacy Control signal, we treat that as a rejection and leave optional storage off.
3. Necessary
Required for the site and your cookie choice to work. These cannot be turned off.
| Name | Purpose | Duration |
|---|---|---|
| rs_consent | Stores your cookie choice on otasystems.ai so we do not ask again on every page. | 180 days |
| rs-consent-state | Local storage mirror of your cookie choice. Used as a fallback when cookies are blocked and to sync the choice across tabs. | Until you clear site data |
| ms-consent-functional | Local storage flag read by the chat widget so it only starts after you grant functional consent. | Until you clear site data |
4. Functional
Off until you opt in. These enable optional features hosted by third parties. When a feature is off, the page shows a “Load calendar” placeholder and makes no request to the provider.
| Name | Purpose | Duration |
|---|---|---|
| Zoho SalesIQ chat | Live chat on the site. The widget script loads only after you grant functional consent; Zoho then sets its own cookies for the chat session. | Set by Zoho |
| Zoho Bookings calendar | The demo booking calendar on /demo. It loads only after functional consent or an explicit “Load calendar” click; Zoho sets its own cookies for the booking session. | Set by Zoho |
5. Analytics
Off until you opt in. These help us understand which pages are used so we can improve them. We do not use Google advertising features, remarketing, or cross-site advertising pixels.
| Name | Purpose | Duration |
|---|---|---|
| Google Tag Manager (GTM-WV887N4N) | The tag container that manages our Google tags. It loads only after analytics consent. | No cookie itself; see the tags it loads |
| Google Analytics 4 (G-G7KYHP8G5E) | Page views and sessions, loaded through gtag.js only after analytics consent. | Up to 2 years |
| _ga, _ga_* | Google Analytics client identifier and session state. Set only after analytics consent. | Up to 2 years |
6. What this site does not use
We do not run advertising pixels, social-media pixels, heatmaps, session recording, or cross-site tracking on otasystems.ai. If that changes, we will update this page and ask for your choice again before the new storage is used.
7. Managing storage in your browser
Most browsers let you block or delete cookies and site data. Blocking necessary storage may prevent the site from remembering your choice. You can also opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
8. Changes and contact
We update this page when our inventory changes and revise the “last updated” date above. Questions about cookies: privacy@otasystems.ai.
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