Follow a single dollar from “OTA charged me” → no-show commission, waived cancellation, early departure, virtual-card gap, rate discrepancy → “I got it back.”
OTA Systems audits every Expedia and Booking.com charge, reclaims the commissions you shouldn't have paid, and runs your multi-OTA operations in one console.
EVERY BOOKING. EVERY CLAIM. EVERY DOLLAR BACK.
No credit card · Setup in minutes · Cancel anytime.
- $127K avg recovered / yr
- 3.2% of OTA revenue
- 14 days payback
Good evening, user@example.com.
Comfort Inn Downtown Nashville · April 22, 2026 · last visit Apr 22, 2026, 3:35 PM
Since last visit
8 new · 3 cancellations- +$642new booking · M. PatelExpedia · Apr 22, 5:12 PM
- +$390new booking · J. RomeroBooking.com · Apr 22, 4:48 PM
- ✕—cancellation · K. ChenDirect · Apr 22, 3:31 PM
- +$215new booking · S. OkaforExpedia · Apr 22, 2:09 PM
- ✕—cancellation · R. MüllerBooking.com · Apr 22, 12:44 PM
Quick actions
- Review reclaim queue
- Today's arrivals
- Monthly commission
- Read the playbooks
Property snapshot
- Total rooms
- 93
- Currency
- USD
- Expedia HTID
- 973675
- Booking.com ID
- 1428294
RevPAR is up 19%. Acquisition costs are up 25%.
The gap is your commission.
We claw it back, booking by booking, before each OTA's deadline closes — Expedia's 4th-of-month and Booking.com's 48-hour window — with a process honest enough to tell you the dispute has to be filed manually, because no OTA has an API for it.
“RevPAR +19% since 2019. Acquisition costs +25%. The gap is your commission. We claw it back.”
Based on Comfort Inn Nashville sample: 93 rooms · $160 ADR · 44.1% occ · 28% Expedia mix.
Does this sound familiar?
Three patterns every hotelier on Expedia or Booking.com recognises — in their own words.
The no-show trap
“Commission still charged on non-refundable bookings regardless of whether the guest stayed.”
You waived the fee — they didn't
“You waive the cancellation fee for the guest. Expedia and Booking.com still keep their 15–25% commission.”
Virtual card limbo
“The virtual card only activates on check-in day. I can't reconcile anything before that.”
The way most hotels do it now vs. the way it should work.
Drag the split. Left: the monthly fire drill. Right: OTA Systems.
| A | B | C | D | E |
|---|---|---|---|---|
| EX-493712 | no-show? | $142 ?? | =B2*0.2 | #REF! |
| BK-882014 | waived canc. | $87 | CHECK | |
| EX-511203 | early dep | $214 | filed? | missed 4th |
| BK-701445 | $96 | vc gap | ask sarah | |
| EX-330412 | ? | $? |
3 tabs open in Partner Central · Excel hasn't been backed up in 2 weeks · last edited: unknown
Opportunity queued
$539
4 claims · Apr 2026
Dispute deadline: May 4 — 11 days
| Booking | Type | Status | Amount |
|---|---|---|---|
| EX-493712 | No-show | OPEN | $142 |
| BK-882014 | Waived cancellation | OPEN | $87 |
| EX-511203 | Early departure | DISPUTING | $214 |
| BK-701445 | Virtual card gap | RECLAIMED | $96 |
Reclaim leads. Operations and Revenue come with the package.
The product is built in three layers. Each one stands on its own. Together, they pay for each other.
- Money
Reclaim the commissions you shouldn't have paid.
Audit every Expedia and Booking.com charge. Flag every cancellation, no-show, early departure, and waived fee. File before the 4th-of-month deadline.
Explore Money - Operations
One console for Expedia, Booking.com, and Direct.
Every reservation across every channel, in one searchable table. List and calendar views. Per-channel ADR and occupancy.
Explore Operations - Revenue
Know what the hotel across the street is charging.
AI rate suggestions for every date. Live competitor rates. 7-day forecasts. Market-average gap tracking.
Explore Revenue
Commissions you paid that you may not owe.
Early departures. No-shows. Waived cancellations. Virtual-card gaps. We audit every booking and queue the reclaim before the 4th-of-month deadline — the one that closes it forever.
- 200+ audit rules across Expedia and Booking.com
- Dispute-prep package with the exact message to paste into the extranet
- Status tracking from OPEN → DISPUTING → RECLAIMED
Revenue Reclaim
Commission you paid that you may not owe.
- Emily CarsonCancellation waiver · deadline May 4$187.30OPEN
- Mickey TorgersonNo-show, un-waived · deadline May 4$134.00OPEN
- Sylwia MarmolEarly departure (2 nts) · deadline Apr 4$98.40RECLAIMED
- Genevieve IbarrondoVirtual card underpaid · deadline May 4$56.80OPEN
- Sally PeevorCancellation waiver · deadline May 4$241.00OPEN
Expedia + Booking.com + Direct, in one table.
No more flipping between three extranets. Every reservation, every channel, every status — one searchable list or calendar. Per-channel ADR and occupancy built in.
- Every reservation from Expedia Partner Central and Booking.com, in one place
- Folio view per reservation — the PMS line you actually need
- Export any filter to CSV
Reservations
All bookings across Expedia, Booking.com and Direct — list or calendar.
- Apr 22Christopher WestStandard, 2 Queen BedsExpediaRECENT$333.03
- Apr 22Matthew SilfiesStandard, 1 King BedExpediaRECENT$110.37
- Apr 21Rachel TianFamily SuiteBooking.comCONFIRMED$622.00
- Apr 20Liam ArnoldGarden KingDirectCONFIRMED$312.40
- Apr 20Nora PaulsonOcean DeluxeExpediaNO-SHOW$177.10
Know what the hotel across the street is charging.
AI rate suggestions for every date. Live comp-set rates sourced from a third-party rate shopper. 7-day forecasts. Occupancy-weighted recommendations.
- Daily pull from Expedia Partner Central and Booking.com Extranet
- Live comp set — bring your own rate shopper or we'll suggest one
- AI recommendations tuned to your property, not the market average
Pricing Intelligence
Dynamic Rate Optimization · Thu, Apr 23
Suggested rate $150 for Thu, Apr 23 — a 13.8% decrease from your current $174.
7-Day Rate Comparison
- Our rate
- Suggested
- Market avg
- Lowest comp
Connect. Detect. Reclaim.
Three steps from 'we already pay OTAs too much' to 'we get it back every month'.
- 01 · Connect
Pair your Expedia Partner Central and Booking.com Extranet. 60-second onboarding shortcut if your property is already in our dataset.
- 02 · Detect
We scan every booking against 200+ audit rules — cancellations, no-shows, early departures, waived fees, virtual-card gaps. Nothing slips past the 4th-of-month deadline.
- 03 · Reclaim
We assemble the dispute package with evidence and the exact copy to paste. Deep-link into Expedia Partner Central or Booking.com Extranet. Mark it filed — we track status until the OTA pays you back.
Start reclaiming the commissions you shouldn't have paid.
Join 100+ independent hotels running Expedia and Booking.com through OTA Systems. No credit card required.
No credit card · Setup in minutes · Cancel anytime.